Privacy Policy for Pines & Co.

Last Updated: September 5, 2024

1. Introduction

Welcome to Pines & Co. (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including those related to SMS communications. This Privacy Policy explains how we collect, use, and safeguard your information, especially in relation to text message communications.

2. Information We Collect

2.1 Personal Information

When you interact with us, such as subscribing to our SMS alerts or making a purchase, we may collect the following personal information:

  • Name
  • Phone Number
  • Email Address
  • Any other information you provide voluntarily

2.2 Usage Data

We may also collect information about your interactions with our website and SMS communications, including:

  • IP Address
  • Device Information
  • Browsing History
  • SMS Response Data

3. How We Use Your Information

3.1 SMS Communications

With your consent, we may use your phone number to send you SMS alerts, updates, and promotional messages. You can opt out of receiving these messages at any time by following the instructions provided in each SMS.

3.2 Other Uses

We use your personal information to:

  • Provide and improve our services
  • Respond to your inquiries and support requests
  • Process transactions and manage your account
  • Send you updates, newsletters, and promotional materials (if you have opted in)
  • Comply with legal obligations

4. Consent to SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from us. Message and data rates may apply. You may withdraw your consent or opt out of receiving SMS messages by replying “STOP” to any message or contacting us directly.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who assist us in operating our website and services
  • Legal authorities, if required by law or in response to a legal request
  • Business partners, in connection with a business transfer or merger

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal information
  • Opt out of receiving SMS communications
  • Withdraw consent for any data processing based on consent

To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at jed@pinesandco.com.